TKI Assessment

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Overview of the TKI®

The Thomas-Kilmann Conflict Mode Instrument (TKI®) assessment is the world’s bestselling tool for understanding how different conflict-handling styles affect interpersonal and group dynamics—and for giving individuals the power to choose the appropriate style for any situation.  For the last 40 years, the TKI has been the world leader in conflict resolution assessment. It is used as a catalyst to open discussions and create learning programs about how your conflict-handling style affects personal and group dynamics. The TKI is therefore an excellent instrument to use in programs for:

  • Conflict resolution
  • Negotiation
  • Mediation
  • Assertive communication
  • Persuading and influencing
  • Dealing with difficult people 

TKI Conflict Style used in coachingUnderstanding TKI results gives you the chance to overcome the fear, anger, and frustration which you are likely to feel in conflict. This new understanding then leads to opportunities for constructive outcomes. The powerful TKI model demonstrates that conflict-handling behaviors are neither good nor bad. Rather, conflict resolution is simply a matter of expanding skill sets and choosing the most effective behaviors for a particular situation.

Taking your TKI Assessment

The TKI has 30 questions and takes about 10 minutes to complete. The report can be scored in class and takes about another 20 minutes to compare raw scores against the global database.  The advantage of the Online assessment is that it produces a very user-friendly report which saves time scoring in class. It also takes you to a review of your highest and lowest scores more quickly.

Once you have completed your questionnaire you will see your scores in the following five conflict modes:

  1. Competing 
  2. Accommodating 
  3. Avoiding
  4. Compromising 
  5. Collaborating

Sample Report Icon for the TKI Validity Clickable

Validity Report